For anyone who has ever had a nightmare flight on United Airlines and was unsatisfied with their customer service, you will enjoy this video.  United did not care about Canadian Dave Carroll after they broke his Taylor guitar when his band, Sons of Maxwell, was going to a gig in Nebraska.  So he wrote a song.  A scathing song.  A very scathing song. Thanks to YouTube, United had a PR headache on its hands and finally are trying to make things right. What a clever way to get attention.
   

For more information on Vicky Collins visit http://teletrendstv.com.